Support Centre

FAQs, Advice, Downloads and Documentation

Select your area of interest from the options below:


Addressing some of your Frequently Asked Questions

Making it Difficult

General advice on your home more secure and less attractive to intruders

False Alarms

Advice on reducing the likelihood of false alarms by following a few simple rules

European Standards

A breakdown of EN50131 European Standards For Intruder Alarm Systems


User Downloads, SSAIB and Manufacturer literature and documentation.

Supplier Links

Browse our supplier websites for more specific information on products and services


TOUCH is an online platform with a range of benefits for our customers. Accessible from any internet ready device