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Testimonials

What people say...

Crosby Intruder Alarms are very proud of the service that we offer to our customers. Below are some of the Testimonials that we have received.

If you would like to leave a testimonial please email visit our contact form and leave your comments.

 

Posted on Google Google
peter geoghegan profile picture
peter geoghegan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Now and again you deal with a company which actually does tick all the boxes. Crosby Intruder Alarms is one such company. 2 years ago this company installed a fully comprehensive security camera system in my home. Until we had a power failure it worked flawlessly. Following the power failure one camera was faulty. A call to Crosby Alarms secured a site visit the following day. The technician arrived on time, found the fault and the cause, fixed the fault and made some software changes to prevent the fault happening again. Anthony was experienced, thorough, polite and cleaned up after the work was complete. I would absolutely recommend this company.
Posted on Google Google
Angela Suzanne profile picture
Angela Suzanne
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I am totally appreciative of the excellent work undertaken yesterday by Anthony and Jay. They were efficient, communicative, approachable throughout and respected my property. CIA has been professional from first contact and I would have no reservations in using the company for any future work and recommendation to other potential clients. Thank you
Posted on Google Google
Sue Highton profile picture
Sue Highton
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CIA have installed 4 security cameras around the outside of our property. The team were courteous, polite & hard working & the installation was completed in one day. The cameras are of the highest quality & we are very happy with the service received from CIA.
Posted on Google Google
Marie Smith profile picture
Marie Smith
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I could not recommend this company enough. I had an emergency with my house alarm in Crosby. An engineer was here within 20 minutes and sorted it out. Fast and amazing service.
Posted on Google Google
Sandra B profile picture
Sandra B
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Excellent customer service from start to finish. Very courteous, polite and considerate - would recommend without doubt.
Posted on Google Google
Fiona profile picture
Fiona
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Brilliant service. Had Lee, Anthony, Jay and Jack at my house today updating our cctv system and couldnt recommend them more. Very professional, helpful, polite and most importantly very clean workers.
Posted on Google Google
Matthew Parry profile picture
Matthew Parry
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I cannot recommend this company highly enough. They first fitted an alarm on my property 30 years ago and, apart from the odd fault easily sorted, it's still going strong however I decided that the time was right to upgrade to a digital system. This was effortlessly installed over half a day by their engineer Anthony who is an absolute credit to the company. Top rate all round. A fantastic local company. 10/10 well done 👏
Posted on Google Google
Lyndsay Williams profile picture
Lyndsay Williams
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Brilliant service, knowledgeable staff and really tidy when they've completed the job. Highly recommend.
Posted on Google Google
Adam Deary profile picture
Adam Deary
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Crosby Intrudor are a fantastic company to deal with. We have used them since they opened in 1984 for both our commercial & domestic properties having both alarm and cctv systems installed and updated over the years. The service & quality of work received has always been outstanding, the after sales & support can always be relied upon and we can 100% recommend them for any security related systems you might require.
Posted on Google Google
m t profile picture
m t
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very professional service .Talked me through everything, Turned up on time and got the.job done. I would definitely recommend.
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Recently had an upgrade on my home alarm, taking out old and installing new. Excellent service from the sales representative to the 2 installation lads, very polite and courteous. Nothing was too much trouble. Fully tested alarm upon completion and would not leave until I was completely happy with the run-through. Highly recommended.
person
Liz Andrew
Great company with a vast array of knowledge and expertise, always go the extra mile to help. Highly recommended.
person
Gordon Moon
Nothing has been too much trouble for Crosby Intruder Alarms . We have received a first class service with the installation of our home alarm. They are a professional and very reputable company and I doubt any other alarm company could offer a service quite like it. Thanks again. Paul
person
Paul Rainger
We have been very pleased with the professionalism and polite friendly advice of Crosby Intruder Alarms throughout the process of purchasing and installing a alarm system and security package . We are delighted with the systems and the smooth running process throughout. Everyone that we dealt with at the company has been knowledgeable helpful and courteous.
person
Jerry Edey
Had a bit of vandalism at my office recently. Called Crosby intruder alarms for a CCTV system and got a quote and fitted same day. Very professional service and a good price. Highly recommend. Many thanks.
person
Gary Russell
We wanted to protect our lodge when we weren't there so contacted Crosby Intruder Alarms for a quote. Within a week we had an alarm fitted and they took the time to show us how it all worked. We have received excellent support and service from Crosby ever since and highly recommend them for anyone looking to protect their home, holiday home or business.
person
Louise Kelly
Excellent Service. The two Installation engineers Peter and Gareth very professional and knowledgeable – Very clean working. Highly recommended.
person
B McInerney
I have had first hand experience working with Gareth.

I have no hesitation in recommending the services of Crosby Intruder Alarms.
person
Mike Flanagan
Crosby Intruder Alarms offer a first class service and are true experts in their field. I highly recommend them after receiving many years of exceptional service…
person
Ray Barlow
I would just like to thank your company for the service you have provided this year. Our house was burgled earlier in the year and our old house alarm was destroyed. Consequently we had a new alarm system installed by yourselves. The process of getting a quotation and getting it fitted all went without a hitch and we were very pleased with the helpful, straightforward and honest advice of your engineers. Since then, we have had to call on your services again to adjust a window sensor and replace a door contact. Both times the office staff and the engineer have been helpful and the service has been prompt. Tom Alpin, who has been called out to us twice, has been courteous, efficient and very clear in his explanations.

I know that many people are quick to complain when dissatisfied and I think it’s equally important to acknowledge when things have gone well. Thank you for the professional service you have provided; we would certainly recommend your company to others.
person
R Morton
We have worked with Crosby Intruder Alarms on a number of projects over the years. They are a well-known, very reputable family business upholding the highest of standards. Having worked with Roy and Gareth over an extended period, I would highly recommend them.
person
Owen Gigg
Having worked with all the specialists at CIA for over 3 years we have had exceptional service and solution delivery to all specific client requirements in the field. The knowledge base and clear understanding of the individuals within the Company provide the correct systems with designs that are bang up to date.
person
Majik House
I have known Roy’s work in both domestic and commercial contexts. His staff are always friendly, efficient and well-trained and work is done quickly and effectively. His company is run to the highest professional standards and I would not hesitate to recommend him to others.
person
Tricia Clewitt
I would have loved to put Gareth down as my personal trainer from the option box. He would appreciate the humour, as his work is always carried out with good humour as well as effectiveness.
person
David Halley
Roy is excellent at what he does. He works hard to provide the service that the customer wants. he is always on hand to support you if you have a problem. I would recommend this company to anyone.
person
Annette Barnes
It was a joy to work with both Gareth and his highly professional team on the Wentworth project. Given the tight timescale and distance of the project from his base the service was flawless.
person
Adam Hopkins
Roy has very high standards of professionalism which is a rare thing in most companies. I would not hesitate to recommend Roy, his knowledge within the industry is excellent and would be the first person I would consult if I needed advice or help however technical.
person
Steve Ebbrell
Gareth provided a helpful and responsive service and comes highly recommended.
person
Stephen Snead
Gareth is incredibly efficient and quick to respond to anything asked of him. He is very personable and helpful with excellent knowledge and a joy to work with. I would be proud to recommend Gareth.
person
Sally Mills
I have been a customer of Crosby Intruder Alarms for more than 20 years, both private and commercial. Their service has always been nothing less than first class and I would recommend them to anyone.
person
Eric Mahoney
May I take this opportunity to say what a pleasure it was to have the “lads” in the house. They were all very friendly + courteous + very helpful when I had to bring my mother into the house during the mayhem.
person
Mrs Lees
I have had the pleasure of working for Roy at Crosby Intruder Alarms over the last 12 months. The business came highly recommended to me and as we only support and promote the best businesses I was happy to do so. As soon as their feature appeared on our site they received a stream of testimonials to the quality of their work. Just entering their premises gives you a feel of professionalism and their staff are clearly happy to be part of this great company. I often get word of mouth testimonials and they have been a pleasure to work for.
person
Ian Whittingham
A note of many thanks to you both in appreciation for your prompt action in repairing my ‘Alarm System’.
person
I Moreland
Excellent service from the start – review of the job, completion of system + aftersales.
person
Mr Gill
Thank You for the great service. Your Engineer was really helpful he is a credit to your business.
person
Eamonn
This is a business you can totally trust, their service is excellent and their installation is of the highest standard, when they come in to your home they are very careful, all wiring is hidden there is no mess left behind and nothing is too much trouble. They recommend the best system for your home and they are always at the end of the phone if you have a problem. Crosby Intruder Alarms are highly recommended.
person
Jan D
Many thanks for your prompt and efficient service, also your advice and comments were appreciated at the time. I would recommend your company to anyone.
person
Roy Harris
Many Thanks for the prompt response by your engineers to sort out the problem regarding the out side alarm!
Thank you.
person
Mr & Mrs Gibbons
Dear Mrs Williams
My very grateful, thanks for a long and excellent service.
Please convey to your husband & staff.
person
Mrs Spotto
Dear Sirs, Thank you for your help in dealing with the fault on our intruder alarm. Your prompt and courteous assistance was greatly appreciated and all has been working well since.
person
Mr & Mrs Clarke
Dear Mr & Mrs Williams, It has been a pleasure dealing with your firm from start to finish + we appreciate the care you took on site. Once again congratulations on your work force. The lads were a pleasure to have in the house.
person
Mr & Mrs Feehan
Dear Mr Williams, I am pleased to note that on the last visit by the SSAIB Inspector, you achieved a high degree of competency within the inspections carried out. I would like to take this opportunity to congratulate you on this achievement. I know that you will carry on in the future doing exemplary work and being a credit to the Security Systems and Alarms Inspection Board. Best wishes for the future.
person
SSAIB Inspection Board

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Dear Sirs, May I take this opportunity to say what a great job your team did. The lads were most courteous and very professional. Thanks once again.
person
Mr Mulligan
Dear Sir, May I take this opportunity to thank you for the efficient, speedy and tidy way you carried out the work. It was much appreciated.
person
Mr Zollner
Thank you for your prompt attention and the professional capabilities of your engineer.
person
North West Video
Thought you’d like this but I did want to say Thank you all.
person
Mrs Spotto
Dear Sir, Thank you for promptly attending to a fault on the Intruder alarm system at the property.
person
Mr Softley
Dear Sir, It is good to know there are still professional firms available to do work in the house without causing chaos and upheaval. I would have no hesitation putting your company’s name forward to friends and family.
person
A.M. McCarthy
Dear Mr. Williams, May I take this opportunity to say what a pleasure it was to have the “lads” in the house. They were all very friendly + courteous + very helpful when I had to bring my mother into the house during the mayhem. Many Thanks.
person
Mrs Lees

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